Sentry Credit, Inc. was founded by James Stewart and Michael Mathis who previously both worked as top performing collectors and then collection managers for a large national collection agency in the late 1980’s. Their experiences led them to believe they could deliver both top tier recovery results to their clients while at the same time provide exceptional customer service. June of 1992, their vision was realized, as Sentry Credit was born.

Their mission was to create an agency that broke the mold of stereotypical, old-school agencies and their tactics. At first, they solicited business and collected it themselves. Momentum began to build as clients noticed them doing things the right way and garnering positive results. Soon, their success called for more staff and more space.

In 1997, they relocated to a large office space above Coastal Community Bank in Everett, WA. In 2002, they purchased their own building in downtown Everett, which is currently the company’s headquarters. As of 2023, Sentry Credit employes, approximately 75 collectors, a full-service legal department, a highly skilled and adaptable client services department, a cutting-edge I.T. department, and an ever-watchful compliance department.

Sentry Credit is committed to compassionate collections; always ensuring that every consumer is treated fairly and with respect. Collectors are trained to find ways to resolve problems and overcome obstacles. We believe every interaction should be conducted with patience, persistence, and professionalism.

We know in these trying and troubling economic times; we possess the power to impact people’s lives in an incredibly positive way. We understand that there are valid reasons at times why a bill went unpaid, and we are willing to listen to the consumer and help them figure out a solution that will benefit the consumer and our client. We are messengers of hope on the front lines of the economic recovery, waging our struggle against despair one phone call, email or text at a time.

Our motto is “Connecting People with Solutions”.